Promissory Monogram
Book now

Amenities at The Promissory Hotel

Thoughtfully designed amenities make it easy to settle in, stay productive, and enjoy your time in downtown Roanoke—whether you’re here for business, music, or a weekend escape.

Discover The Promissory

  • Dining
  • Entertainment
  • Fitness Center
  • Private Events

        Dining

        Spanish-inspired dining at our on-site restaurant, Suerte, featuring thoughtfully crafted menus and a curated wine bar. 

        Learn More

              Entertainment

              Live music and cultural programming just steps away, offering a front-row seat to Roanoke’s creative energy in a historic setting.

              Learn More

                    Fitness Center

                    A well-equipped, modern fitness center available 24/7 to help you stay on track while you travel.

                      Private Events

                      From intimate meetings to large celebrations, The Exchange Music Hall offers a distinctive setting with flexible layouts, advanced production capabilities, and dedicated event support.

                      Learn More

                      Where Luxury Meets Legacy

                      Fitness & Wellness

                      Maintain your routine with access to our modern fitness center.

                      • 24-hour fitness center

                      • Cardiovascular equipment

                      • Free weights and resistance training equipment

                      • Yoga mats available

                      Designed to accommodate everything from focused board meetings to large-scale gatherings, The Promissory Hotel offers flexible spaces for connection, collaboration, and celebration.

                      Located on the hotel’s third floor, our Executive Boardroom provides an intimate setting for small meetings, strategy sessions, and corporate retreats. Guests can also host networking events, social gatherings, and wedding receptions through our neighboring venue, The Exchange.

                      Both spaces are equipped with high-speed Wi-Fi and sophisticated production capabilities, including professional lighting, screens, and advanced audiovisual technology.

                      For Executive Boardroom reservations, contact The Promissory Team. For larger events and receptions, connect with The Exchange events team to learn more.

                      Easy mornings, relaxed evenings, and everything in between.

                      • Complimentary morning coffee service and fresh-baked pastries available in the lobby.
                      • Our full-service, Spanish-inspired restaurant, Suerte, is now open offering light bites, full menus, and a curated wine bar.

                      Our team is available 24/7 to ensure a comfortable stay and is happy to assist with reservations, tickets, transportation, local recommendations, special arrangements for birthdays and anniversaries, and thoughtful planning to make your stay feel effortless.

                      • 24-hour front desk

                      • Concierge services,

                      Luggage storage

                      In Every Room

                      • Complimentary high-speed Wi-Fi

                      • 55” Smart TV with streaming capabilities

                      • Premium bedding and linens

                      • Individual climate control (heating and air conditioning)

                      • Spacious work desk with ergonomic seating

                      • In-room coffee and tea maker

                      • Mini refrigerator

                      • Blackout curtains
                      • Luxury bath products, Molton & Brown

                      • Plush towels and bathrobes

                      • Hair dryer

                      • Well-lit vanity area

                      • Walk-in shower (select rooms)
                      • Dedicated seating areas featuring a sofa or lounge chairs

                      • Accessible rooms available

                      The Promissory Hotel is committed to providing a welcoming experience for all guests.

                      • ADA-compliant accessible guest rooms

                      • Wheelchair-accessible entrances and common areas

                      • Accessible parking spaces

                      • Roll-in showers in accessible rooms

                      • Visual alarms and notification devices are available

                      Service animals welcome

                      Getting Here

                      • Located in downtown Roanoke’s historic district
                      • Walking distance to shops, restaurants, and entertainment
                      • Approximately 15 minutes from Roanoke-Blacksburg Regional Airport
                      • Easy access from I-81 and I-581

                      Parking Options

                      • Self-parking available — $8 per night at the Center in the Square parking garage. The Promissory Hotel has designated parking spots on the 4th and 5th floor. EV charging stations can also be found on the 4th level for an additional charge. 
                      • Oversized vehicle accommodations
                      • Accessible parking spaces on the first level of the parking garage
                      Book Your Stay

                      Ready to Book Your Stay?

                      Select your travel dates and view available rates.

                      Book Now