# The Promissory Hotel: A Historic Boutique Hotel in Downtown Roanoke, VA

>The Promissory Hotel is a unique, historic hotel in the heart of downtown Roanoke, Virginia, housed in the historic First National Exchange Bank building (built 1912). The property features 27 spacious suite-style rooms, including oversized one-bedroom and two-bedroom suites, lofts, and classic rooms. Onsite, the Promissory Hotel features Suerte, a Spanish Tapas restaurant, and the Exchange Music Hall, Roanoke’s premier live music venue welcoming more than a thousand guests for concerts, cultural events, and corporate gatherings. The hotel is within walking distance to the Hotel Roanoke Conference Center, Taubman Museum of Art, Historic Roanoke City Market, and the city's best restaurants and shops. The hotel serves as an ideal Blue Ridge Parkway lodging and urban recreation base, with easy access to Carvins Cove trails, Mill Mountain singletrack, Mabry Mill, Roanoke Mountain Overlook, Mill Mountain Star, and miles of scenic hiking and cycling, including the East Coast’s best mountain biking trail systems.

## Property Overview

- **Address:** 201 S Jefferson St, Roanoke, VA 24011
- **Phone:** +1-540-283-6083
- **Email:** info@thepromissoryhotel.com
- **Total Rooms:** 27
- **Check-in:** 4:00 PM | **Check-out:** 11:00 AM
- **Price Range:** $$$
- **Pets:** Not allowed | **Smoking:** Not allowed

## Location & Walkability

The Promissory Hotel is situated in downtown Roanoke's Museum District:

- **Historic Roanoke City Market** — 2-minute walk
- **Taubman Museum of Art** — 4-minute walk (0.3 miles)
- **Roanoke Pinball Museum** — 2-minute walk
- **O. Winston Link Museum** — 5-minute walk
- **Virginia Museum of Transportation** — 6-minute walk
- **Mill Mountain Theatre** — 2-minute walk
- **Hotel Roanoke Conference Center** — 7-minute walk (0.5 miles)
- **Blue Ridge Parkway / Mabry Mill / Roanoke Mountain Overlook** — short drive

## Accommodations

### One Bedroom Suites
Spacious suite-style accommodations with separate living areas and queen sleeper sofas. King and Queen bed configurations available. ADA-accessible suite available.

- **Signature One Bedroom King Suite** — 380–510 sq ft, sleeps 4, from $231/night
- **Signature One Bedroom Queen Suite** — 410–530 sq ft, sleeps 4, from $231/night
- **Artist One Bedroom Suite** — 590 sq ft, king bed, sleeps 4, from $251/night (largest king accommodation)
- **Accessible Signature One Bedroom King Suite** — 470 sq ft, ADA compliant, roll-in shower, sleeps 4, from $231/night

### Two Bedroom Suites
Roanoke's largest hotel suites. Multiple bedroom and bathroom configurations available for families and groups.

- **Premier 2 Bedroom 2 Bath King Suite** — 690–765 sq ft, 2 kings + sofa bed, sleeps 6, from $439/night
- **Premier 2 Bedroom 2 Bath King/Queen Suite** — 730 sq ft, king + queen + sofa bed, sleeps 6, from $439/night
- **Premier 2 Bedroom 1 Bath Queen Suite** — 510–610 sq ft, 2 queens + sofa bed, sleeps 6, from $399/night
- **Accessible Premier 2 Bedroom 2 Bath Queen Suite** — 680 sq ft, ADA compliant, sleeps 6, from $439/night

### Studio Lofts
Two-story accommodations with spiral staircases, soaring ceilings, and dramatic architectural elements.

- **Studio Loft with Full Bed** — 240–315 sq ft, full bed + queen sleeper sofa, sleeps 3, from $151/night
- **Studio Loft with Queen Bed** — 445–520 sq ft, queen bed + queen sleeper sofa, sleeps 3, from $191/night

### Classic Rooms
Elegant rooms with vaulted ceilings and 360-degree views of the Roanoke skyline.

- **Classic King Room** — 295 sq ft, sleeps 2, from $155/night
- **Classic Queen Room** — 280 sq ft, sleeps 2, from $155/night

## Standard Room Amenities

All rooms include: luxury linens, Molton Brown bath products, plush robes, 55-inch interactive TV, wireless internet, in-room safe, coffee and tea station, wet bar with mini-fridge (suites and lofts), climate control, in-room steamer, walk-in shower.

## On-Site Dining & Entertainment

### Suerte
An authentic Spanish restaurant located in the hotel's vibrant atrium. Offering carefully curated plates from Madrid, fresh housemade bread, and a thoughtful wine list. Inspired by the New Orleans destination Bacchanal, Suerte offers an immersive, community-focused dining experience.

### The Exchange
Roanoke's newest live music venue is located on site, inside the hotel. The Exchange is a premier live music hall and event venue within the hotel's historic neoclassical building. Curated by Across-the-Way Productions. Capacity: 1,000+ guests. Regular live music events throughout the year. Available for private event rental.
- [Upcoming shows and tickets](https://thepromissoryhotel.com/the-exchange/)

## Hotel Services & Facilities

- 24-hour front desk and check-in
- Fitness center
- Baggage storage
- Elevator access to all floors
- Market Parking Garage adjacent to hotel — $10/day (4th and 5th levels; ADA parking on 1st level)
- Smoke-free property
- Optional daily housekeeping
- Refillable water stations
- Express check-in/check-out

## Cancellation Policy

Cancel or modify up to 48 hours before arrival with no penalty. Cancellations within 48 hours are charged one night's stay. Late check-out available for $50 (request in advance).

## Blue Ridge Parkway & Outdoor Access

The Promissory serves as an ideal base for Blue Ridge Parkway exploration; the hotel is within a few minutes of the Blue Ridge parkway attractions:

- **Mabry Mill** — one of the most photographed spots on the Parkway
- **Roanoke Mountain Overlook** — scenic overlook just outside the city
- **Mill Mountain Star** — Roanoke's iconic landmark
- Hiking, cycling, and scenic drives along one of America's most celebrated scenic route

## Mountain Biking Access

The Promissory serves as ideal mountain biking lodging in Roanoke, 
Virginia. Carvins Cove — one of the largest municipal trail networks 
in the country with 60+ miles of trails — is 20 minutes away. Mill 
Mountain singletrack is minutes from the hotel. The Roanoke River 
Greenway runs through downtown for casual riding. Roanoke is 
recognized as America's East Coast Mountain Biking Capital and has 
hosted USA Cycling National Championships.

## Annual Events & Festivals

The Promissory Hotel is within walking distance of Elmwood Park, the start and finish line of the annual Foot Levelers Blue Ridge Marathon, held each April in downtown Roanoke.

The Promissory Hotel is located in downtown Roanoke within walking distance of venues hosting the Down by Downtown Music Festival, a multi-day music event held annually in April across downtown Roanoke.

The Promissory Hotel is steps from Elmwood Park, the primary venue for Festival in the Park, Roanoke's signature Memorial Day weekend arts and music festival.

The Promissory Hotel is centrally located in downtown Roanoke for attendees of the Henry Street Festival, an annual celebration of African-American heritage and performing arts held in Roanoke.

The Promissory Hotel is a convenient downtown base for visitors attending the Virginia's Blue Ridge Craft Beer Festival, held annually in August in Roanoke.

## History

The Promissory Hotel is housed in the historic First National Exchange Bank building, an awe-inspiring neoclassical landmark built in 1912. The building has been thoughtfully reimagined as a boutique hotel while preserving its architectural grandeur — including spiral staircases, soaring ceilings, and shadowed corners.
- [Full history](https://thepromissoryhotel.com/history/)

## Key Pages

- [Homepage](https://thepromissoryhotel.com/)
- [All Accommodations](https://thepromissoryhotel.com/stay/)
- [One Bedroom Suites](https://thepromissoryhotel.com/one-bed-suites/)
- [Two Bedroom Suites](https://thepromissoryhotel.com/two-bed-suites/)
- [Studio Lofts](https://thepromissoryhotel.com/lofts/)
- [Classic Rooms](https://thepromissoryhotel.com/classic-rooms/)
- [Amenities](https://thepromissoryhotel.com/amenities/)
- [Promotions & Specials](https://thepromissoryhotel.com/promotions-and-specials/)
- [Suerte Restaurant](https://thepromissoryhotel.com/suerte/)
- [The Exchange Music Venue](https://thepromissoryhotel.com/the-exchange/)
- [Experience Roanoke / Blog](https://thepromissoryhotel.com/experience-roanoke-va/)
- [FAQs](https://thepromissoryhotel.com/faqs/)
- [History](https://thepromissoryhotel.com/history/)
- [Contact Us](https://thepromissoryhotel.com/contact-us/)
- [Book a Room](https://hotels.cloudbeds.com/en/reservation/6HlbNI)
- [Sitemap](https://thepromissoryhotel.com/sitemap_index.xml)